Client: National FMCG Retailer
Challenge:
A major South African retailer struggled with internal resistance when attempting to integrate sustainability into its supply chain operations. Departmental silos and leadership scepticism made it difficult to align compliance with profitability goals.
Solution Provided by Future Focused:
- Conducted leadership alignment workshops to shift executive perception of compliance as a driver of efficiency.
- Designed an Operational Integration Strategy, embedding sustainability into procurement, logistics, and supplier management.
- Developed a Stakeholder Engagement Framework to facilitate buy-in across internal teams and suppliers.
Outcome:
- Improved supplier compliance, with 80% of suppliers aligning with new ESG criteria within 12 months.
- Reduced waste by 15%, lowering operational costs and improving environmental impact.
- Enhanced brand positioning, attracting two major corporate partnerships focused on sustainable retail solutions.